Privacy Policy
Last updated: February 10, 2026
Actlio ("we", "our", "us") operates the Actlio gym management platform. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service. This website (actlio.in) is owned and operated by Zentraa, a registered Indian business.
1. Information We Collect
We collect personally identifiable information you provide - name, email, phone number, date of birth, emergency contacts, and payment information - as well as usage data such as IP address, browser type, and pages visited.
2. How We Use Your Data
- To provide and maintain the Service
- To notify you about changes to the Service
- To provide customer support
- To monitor usage and detect technical issues
- To send automated reminders via WhatsApp, SMS, and voice calls
- To process payments and manage memberships
3. WhatsApp Business API
We use WhatsApp Business API solely to send membership-related notifications - expiry reminders, payment confirmations, birthday greetings, and PT session alerts. We do not send promotional or unrelated marketing messages.
4. Data Retention
We retain your Personal Data only as long as necessary to fulfill the purposes in this Policy or comply with legal obligations.
5. Disclosure of Data
We may disclose your data when required by law, to protect the rights or property of Actlio, to prevent wrongdoing, or to protect user safety.
6. Security
We implement appropriate technical and organizational measures to protect your data. No method of Internet transmission is 100% secure, but we strive to protect your Personal Data using commercially acceptable means.
7. Service Providers
We may employ third-party companies to facilitate our Service. These parties have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Questions?
Email us at Support@actlio.in or call 81080 99819.